Brint Online School seeks a skilled customer experience and growth specialist. Are you passionate about enhancing customer experience and driving business growth?
As the demand for online education rises, Brint Online School seeks a skilled professional to create exceptional client experiences, boost engagement, and drive business success.
If you have a strong background in customer service, sales, or quality assurance and are ready to take on a dynamic role in a fast-growing organization, read on to learn more about this exciting opportunity.
About Brint Online School
Brint Online School is a forward-thinking educational institution committed to delivering high-quality, flexible learning experiences for students worldwide. The school fosters student engagement through interactive digital resources, personalized instruction, and a curriculum designed to help learners achieve their academic goals.
With a strong focus on innovation and excellence, Brint Online School ensures students can learn at their own pace while meeting rigorous educational standards.
To continue enhancing student support and client satisfaction, the institution is hiring a customer experience and growth specialist who will play a crucial role in improving customer interactions and boosting enrollment.
Job Details
- Position: Customer Experience and Growth Specialist
- Location: Remote (Work from anywhere)
- Salary: ₦150,000 monthly
- Employment Type: Full-time
- Application Closing Date: February 17, 2025
This is a remote role that offers the flexibility to work from anywhere while contributing to the school’s mission of transforming online education.
Customer Experience and Growth Specialist Responsibilities
As a customer experience and growth specialist, you will ensure an outstanding experience for students, parents, and prospective clients. Your role will involve client onboarding, customer support, and strategic growth initiatives.
Key responsibilities include:
- Engaging and onboarding prospective clients, ensuring a smooth transition from inquiry to enrollment.
- Monitoring and improving customer service quality to maintain high levels of client satisfaction.
- Developing and implementing strategies to boost client retention, upsell services, and re-engage inactive clients.
- Collaborating with the marketing team to design impactful campaigns that drive long-term customer loyalty.
- Utilizing data-driven insights to recommend and execute strategies for continuous improvement in customer experience.
Your ability to enhance client relationships and contribute to business growth will be essential in this role.
Job Benefits
Brint Online School offers a rewarding work environment with numerous benefits:
- Competitive Salary: Earn ₦150,000 monthly.
- Remote Work Flexibility: Enjoy the freedom to work from anywhere while contributing to a growing online education platform.
- Professional Growth: Gain valuable experience in customer experience management, marketing, and business development.
- Impactful Work: Play a key role in shaping the online learning experience for students worldwide.
- Dynamic Team: Collaborate with passionate professionals dedicated to improving digital education.
Qualifications
To excel in this role, you should possess the following qualifications:
- Excellent Communication Skills: Strong verbal and written communication abilities for engaging with clients and internal teams.
- Problem-Solving Mindset: A proactive approach to identifying and addressing customer concerns.
- Experience in Customer Service, Sales, or Quality Assurance: At least 2 years of experience in a similar role (experience in education or e-learning is a plus).
- Data-Driven Decision Making: Ability to analyze customer data and implement strategies for improvement.
- Results-Oriented Attitude: A focus on achieving business growth and customer satisfaction.
If you are passionate about improving customer experience and driving growth, this role is an excellent opportunity to showcase your skills.
How to Apply
If you’re ready to take on this exciting opportunity as a customer experience and growth specialist, follow these steps to apply:
- Click here to apply online.
- Submit your resume and a brief cover letter highlighting your relevant experience.
- Ensure your application is submitted before the closing date: February 17, 2025.
Join Brint Online School today and become a key player in transforming the future of online education!
Good luck!
