Are you searching for a customer service representative job with flexibility, competitive pay, and the opportunity to make a difference? Becoming a customer service representative at 9ja Telemedicine Limited could perfectly fit you.
As Nigeria’s leading telehealth platform, 9ja Telemedicine is revolutionizing healthcare accessibility, and you can be a part of this exciting journey.
Your Responsibilities As A Customer Service Representative with 9ja Telemedicine
A customer service representative serves as the bridge between a company and its customers. At 9ja Telemedicine, you will be working on the night shift. You’ll play a crucial role in connecting patients to certified healthcare providers, ensuring their concerns are addressed and questions are answered.
This night-shift position requires professionalism, empathy, and a deep understanding of customer needs.
Your responsibilities will include handling incoming calls, resolving patient concerns, and ensuring seamless communication during assigned shifts. By maintaining accurate logs of interactions and adhering to strict telehealth compliance policies, you’ll contribute to the company’s mission of delivering exceptional healthcare services.
Why Consider This Role?
The position of a customer service representative at 9ja Telemedicine comes with numerous benefits that make it a standout career choice:
- Competitive Salary: Earn ₦250,000/month while working only two weeks out of the month.
- Work-Life Balance: With a rotational schedule (one week on, one week off), you’ll have ample time for personal commitments.
- Remote Work: Enjoy the convenience of working from home in a quiet and comfortable environment.
- Innovative Industry: Be a part of the telehealth revolution, helping to improve healthcare accessibility for countless individuals.
Qualifications
To succeed as a customer service representative, you’ll need the following qualifications and skills:
- Healthcare Knowledge: A basic understanding of medical and healthcare terminology is essential.
- Communication Skills: Excellent verbal communication in English is a must.
- Customer Service Experience: At least two years of experience, preferably in healthcare or telecommunications.
- Technical Proficiency: Familiarity with call management tools and standard computer applications.
- Work Environment: A quiet home workspace and a reliable internet connection.
- Flexibility: Willingness to work night shifts on a rotational schedule.
What Sets 9ja Telemedicine Apart?
As a customer service representative at 9ja Telemedicine, you won’t just be working a job—you’ll be making a meaningful impact. By helping patients access vital healthcare services, you’ll be contributing to a cause that truly matters. The company fosters an innovative and supportive work environment, ensuring employees feel valued and empowered.
How to Apply:
If you’re passionate about customer service and healthcare, this opportunity is for you. To apply, prepare a professional CV and a cover letter detailing your experience and why you’re the ideal candidate for the role. Remember, applications are reviewed on a rolling basis, so don’t delay!
A career as a remote customer service representative at 9ja Telemedicine offers the perfect blend of professional fulfillment and personal flexibility. By joining this pioneering telehealth company, you’ll not only enjoy a competitive salary and work-life balance but also make a lasting impact in the healthcare industry.
Also, if you have experience as a video content creator and would love to work with this company, they are looking for a video content creator to work with their team. If this interest you, or know someone who would be interested in this role, click HERE to check out the job requirements.
Good luck!